You agree to be bound by these Terms and Conditions.
NKD: No Kunt Died
Each order that you make to NKD is a separate order and each is subject to these Terms and Conditions. Each order you submit will be a separate and binding agreement between you and NKD Online with respect to the supply of Goods, in accordance with these Terms and Conditions. An Order is placed with NKD electronically through the NKD website at http://www.nokuntdied.com using the form provided on that website. NKD may refuse to accept your Order, or refuse to deliver the Order, at its full and absolute discretion. This could include if your location is outside of the standard delivery areas of its postage provider. You agree to furnish correct information to NKD to facilitate the fulfillment of the Order by NKD. NKD may use that information for any purposes that are appropriate to make delivery of the purchased products to you. You agree to check the information you have provided in the Order, including the product you have selected, and sizing. If you select a product by error, and this is sent to you, any replacement or refund is at the complete discretion of NKD. You agree that the pictures on the website are indicative of the actual product and are not pictures of the actual product you will receive. Any and all aspects may differ from the pictures including shading, colour and design. Any accessories or individuals shown in the picture are for illustration only and are not for sale unless otherwise indicated. If any of the information provided to NKD is inaccurate or incomplete, NKD will not be liable for non-delivery or delivery to the wrong location. When you place the Order, you have agreed to purchase the Products in exchange for the price on the website at that time, plus any applicable delivery fees and tax at that time. You are not able to withdraw that Order without the consent of NKD. Delivery fees and taxes are charged per Order, and are not consolidated unless products are purchased via one Order. The full cost of an Order is dependent on where the Order is being delivered to. For Australian addresses, the price included GST (currently 10% but subject to change from time to time by Government decision). If an Order is being sent outside of Australia, GST will not be charged and you are liable for any taxes and charges imposes by the country that the Order is being delivered to. NKD accepts no liability for these taxes, fees or charges. This includes any customs fees that may be levied upon you. Some Products may not be available at the time that you request them. While NKD will use its reasonable endeavours to supply the goods as quickly as possible, NKD reserves the right to delay shipment of the Product until it is available. NKD will make all reasonable endeavours to contact you in the event that this occurs to notify you of the situation. Any currency conversion fees or rates used to determine the amount you pay for the Goods is determined by your credit card provider or Paypal. We are not liable for any difference between the Price quoted on the site and the actual amount charged to you for the Goods as determined by the fees and conversion rate used by your credit card provider or Paypal. NKD uses delivery agents to fulfill its orders. You agree that the shipping and postage times taken by the delivery agents are reasonable. NKD accepts no liability for any loss, damage, cost, expense or injury you or any third party suffers as a result of a change in delivery times or a delay in delivery. You agree that any representative receiving the goods on your behalf has done so with your prior approval. NKD endeavours to ensure that all of its Orders and Products are fit for purpose. If any aspect of the Product does not meet your expectations, please contact us as quickly as possible by email at firstname.lastname@example.org NKD has made all reasonable endeavours to ensure that the information on this website is accurate and up to date. NKD accepts no liability for any loss or costs associated with the use of the information on this website. Nothing on this website implies any warranty or undertaking given by NKD in relation to any matter including the operation of the website, content, materials or products. You agree to indemnify NKD (including our related companies and our and their directors, officers, employees, agents and contractors) for any loss or damage any of the foregoing suffer in relation to the use of the information on this website. You agree that NKD will retain your information for marketing purposes.
Returns and refunds policy
Thanks for shopping at NKD. We understand online shopping can sometimes be difficult to get the exact fit you are looking for. We want you to love the products as much as we do. So, if you are not entirely satisfied with your purchase, we’re here to help.
Drop us an email email@example.com within 3 calendar days to let us know the issue with your purchase. You will be offered the choice of:
Upon receipt of email we will either approve your refund or send replacement (subject to stock availability). To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
Full refunds require proof of shipping (to be paid by customer) back to our warehouse. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges will be shipped without additional cost however you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, please contact us at firstname.lastname@example.org